UC Fresh Air Pte Ltd (“UC Fresh Air”, “we”, “our”, or “us”) respects your privacy. This Privacy Policy explains what information we collect when you visit https://ucfreshair.com or engage our services in Singapore, how we use it, and the choices you have. By using our website you consent to the practices described below.

1. Information we collect

We collect personal data only when you choose to share it with us. This includes:

Contact details you submit through forms — name, email, phone number, message, property type, and service of interest.
Information you share when you call, email, WhatsApp, or message us on social media.
Site usage data collected automatically through cookies and analytics — pages visited, browser, device, approximate location, referrer.

2. How we use your information

To respond to enquiries and provide quotations.
To schedule, deliver, and follow up on indoor air quality services.
To improve our website, content, and customer experience.
To comply with our legal obligations under the Singapore Personal Data Protection Act (PDPA).

3. Cookies & analytics

We use Google Analytics 4 to understand how visitors use our site. Analytics data is anonymised where possible and used in aggregate. You can disable cookies in your browser settings or opt out of Google Analytics via Google’s opt-out add-on.

4. Sharing your information

We do not sell your personal data. We share it only with service providers who help us operate our business (e.g. analytics, hosting, communication tools), and only to the extent necessary. We may also disclose information if required by Singapore law.

5. Data retention

We keep your personal data only for as long as needed to provide our services and meet our legal and operational obligations. You may request deletion at any time.

6. Your rights under the PDPA

You have the right to access the personal data we hold about you, request correction, withdraw consent, and request deletion. Contact us at sales@ucfreshair.com for any of these requests.

7. Security

We use reasonable technical and organisational measures to protect your information. No online transmission is 100% secure, but we work to keep your data safe.

8. Updates to this policy

We may update this Privacy Policy occasionally. The “Last updated” date at the top reflects the most recent revision.

9. Contact

Questions or concerns? Contact us at sales@ucfreshair.com or call +65 6803 8745. Our office is at 1045 Eunos Ave 4, #01-124, Singapore 409795.